FAQs & Shipping
If your question is not answered by the below information please contact us at hello@easely.com.au
SHIPPING
When can I expect my order to arrive?
We offer Standard Postage through Australia Post. Estimated timeframes for delivery are:
- NSW Metro areas: 2-4 business days
- Other Australian Metro areas: 5-8 business days
- NSW Country areas: 5-7 business days
- Other Australian Country areas: Calculate here using '2042' as the 'from' postcode, and add 2 days to allow for printing.
We are working on offering Express Shipping once we can cut down our printing turnaround times. If you need something ASAP, please contact us.
We do not currently offer International Delivery but we are working to make this an affordable reality.
How much do I pay for postage?
RETURNS
If I am unhappy with my order how can I return it?
If my order arrives damaged how can I receive a refund?
ARTWORKS
How do you keep track of the quantities of your limited edition prints?
What type of stock (paper) are Easely artworks printed onto?
What is the best way to frame my prints?
For framing, most department stores will stock A3, A2 and A1 frames at affordable prices. If you’re hanging your print in direct sunlight we recommend talking to your local framing store so they can craft something that will keep your print safe from fading.
Tip: Buy a larger frame if you want to have a white mat board border around the edge.